gommyommy: (Default)
[personal profile] gommyommy
 When I try to upload a new icon from my hard drive I get:

"We're sorry, but there was an error in the information you submitted. Please go back and try again.

You cannot upload large images from URLs. 42817 > 40960"

The thing is, the icons are not large (150x150pixels, less than 130kb each) and I was able to do this when I had a free account. Now that I have a paid account it is suddenly not working.

Also it is aggravating that the message says I'm uploading from an URL when I am not.

I've contacted LJ support, we'll see what they say.

EDIT: Problem solved thanks to [livejournal.com profile] calliope_love ...apparently my images need to be 100px not 150px.

Date: 2010-09-08 07:55 am (UTC)
From: [identity profile] calliope-love.livejournal.com
Livejournal icons must be 100x100 pixels or smaller, actually, with a maximum of 100kb from what I can tell. I don't know what the URL stuff is about.


Date: 2010-09-08 05:16 pm (UTC)
From: [identity profile] gommyommy.livejournal.com
100px...I think that was the problem. It's weird because it worked before even with 150px images. Ah well, they come out sharper at 100px anyhow.

Thanks for your help!


gommyommy: (Default)

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